It is always interesting to see an example of real Balanced Scorecard with real strategy map. One was released by BSC Designer for the Dental Practice.
You can view it online:
- Go to the Dental Practice BSC project.
- Wait few seconds until the project will be loaded
- Go to the “Strategy Map” tab
The strategy map uses the classical perspectives of the Balanced Scorecard where on the top there are financial objectives, linked down by cause and effect connections to other perspectives.